posted by Chris Braund 20/01/2012 at 02:49
Web development company VSI-thinking has developed a call centre application to handle the vast number of telephone bookings Neilson holidays receives every day. The call centre application has helped improved the customer service with an easy to use, responsive solution helping Neilson holidays call centre staff answer enquiries in a more effective way....
posted by Chris Braund 04/11/2008 at 11:48
Neilson Active Holidays have choosen VSI-thinking to provide their marketing database and Call Centre application. The solutions will support improvements in customer information and service....