Customer relationship management (CRM) is key to the success of any business and VSI-thinking systems allow you to leverage your online presence with a range of solutions. The key advantage with our solution is integration, with every aspect of on and offline data.
Marketing Database; our contact centric, ‘transaction’ orientated database is the basis for a comprehensive view of customers.
Call Centres; a range of functionality which brings together customer service, contact history, profiling and product information.
eMail marketing; tailored automatic email messaging linked customer profiling and booking systems, such as pre-departure email programmes.
Mailshot systems; mass email solution, with customer history, tracking and conversions.
What Neilson Holidays say about our CRM Software...
We needed to clean up our database with a system that was within our budget but also flexible, and tailored to our needs. VSI pitched among others and their ideas and understanding of our business were unbeatable. They provided the exact solution we wanted and have been helpful and hands-on from day one.