Neilson Active Holidays
This year VSI-thinking is delighted to celebrate 13 years of partnership with Neilson Active Holidays. We are very proud of our long standing relationship with one of the UK's largest Ski Tour operators. Producing six versions of the Neilson and previously Sunworld Sailing web sites, VSI-thinking has continually kept the web site at the forefront of the travel industry.
The site was one of the first to provide Web 2.0 services such as forums and photo albums, and later, blogs and customers reviews. In addition, the site provides over 14,000 pages of content controlled with the VSI-thinking content management system.
Like many of our projects, VSI-thinking offer much more than web site production. The Neilson site has web based applications for managing overseas resort/property administration and customer survey questionnaire reporting.
The VSI-thinking platform fully integrates the web site, customer CRM database, call centre solution, customer survey questionnaires, bookings, brochures and web 2.0 community.
Call Centre Software
Our call centre software provides call handlers information about customers and all online/offline transactions. Task allocation and automated messaging help Neilson deliver the very highest level of customer service.
What Neilson Holidays say about our Web Development services...
When we need to provide a third party with access to our CMS content, VSI-thinking were able to suggest and implement the latest web services technology. They make it easy to understand and work closely with you to guide you through the process.