Neilson Active Holidays
This year Cardiff web design company VSI-thinking is delighted to celebrate 15 years of partnership with Neilson Active Holidays. We are very proud of our long standing relationship with one of the UK's largest Ski Tour operators. Producing six versions of the Neilson and previously Sunworld Sailing web sites, VSI-thinking has continually kept the web design at the forefront of the travel industry.
The site was one of the first to provide Web 2.0 services such as forums and photo albums, and later, blogs and customers reviews. In addition, the web site provides over 14,000 pages of content controlled with the VSI-thinking content management system.
Like many of our web design projects, VSI-thinking offer much more than web site production. The Neilson site has web based applications for managing overseas resort/property administration and customer survey questionnaire reporting.
The Neilson Holidays website is seen as an industry leader, and has won several industry awards including back to back wins of the TravelMole Web Award for Best Sports Travel & Tourism Site in both 2012 and 2013.
The VSI-thinking platform fully integrates the web site, customer CRM database, call centre solution, customer survey questionnaires, bookings, brochures and web 2.0 community.
Call Centre Software
Our call centre software provides call handlers information about customers and all online/offline transactions. Task allocation and automated messaging help Neilson deliver the very highest level of customer service.
What Neilson Holidays say about our Web Development services...
"When we need to provide a third party with access to our CMS content, VSI-thinking were able to suggest and implement the latest web services technology. They make it easy to understand and work closely with you to guide you through the process."