The key difference between a reservation system and a booking system is the product. Reservation systems have tailored products (duration / occupancy), whereas a booking system has fixed unit products. Having fixed product units the complexity of the solution is greatly reduced and far easier to deliver and manage.
The booking system has many of the same features, such as search, place, extras, management, communication, customer login and reporting.
Many airlines allow you to book a specific seat; now our reservation system can let your customers book a specific room. Customers login to view and select their booking, where they are given an option to select a specific room from a floor plan. The plan can be a simple layout or a coloured and illustrated graphic, with additional plans showing the context of the building and resort.
The systems deliver great customer service and help increase revenues and margin on each existing sale.
What CMT Learning say about our Online Booking System...
The VSI-thinking booking system has been very effective and we have plans to introduce more languages and more sports this year. The drop-out rate on the booking journey has been dramatically reduced with the VSI-thinking solution, leading to an increase in bookings.