Customer Testimonials

VSI-thinking has a number of diverse clients, here are their thoughts on web design Cardiff and our website development work.

"Working with VSI-thinking has been fantastic – in just 10 weeks we have gone from concept to fully working live solution – we are delighted!"

Chris Young (Publishing Director), Thomas Cook

"“The drop-out rate on the booking journey has been dramatically reduced with the VSI-thinking solution, leading to an increase in bookings.”"

Tony Wright, Sales Director, CMT Learning (Manchester United Soccer Schools)

"“With our email marketing creating web traffic of which over 50% is mobile, an optimised booking journey was essential. VSI-thinking helped us design and implement a mobile booking journey with a responsive design, which ensured a consistent user interface for any device”"

James Lewis, Celtic Manor Resort

"We had not developed or maintained the PD Edenhall LTD website for a number of years, realising this can have a big impact on the business we decided to design and implement a completely new site, with little experience in this field we set out to find someone to help. We came across VSI Thinking, when they came to meet us not only did they have great ideas but they took the time to understand our product and listen to what we wanted. We worked together to produce our new website and think the results are fantastic, VSI made it easy for the new website to launch and are always on hand if we have problems. The CMS makes the site very easy for us to update and we can regularly change our information."

Dean Harris (Sales Manager), Development Manager, PD Edenhall Ltd

"The Golf Union of Wales has been using VSI for a number of years during which time our website has improved beyond recognition. We do not have the luxury of a dedicated member of staff overseeing the website however the CMS is very user friendly and requires little training ensuring it is easy and quick to update. Customer support is also excellent meaning help is always close at hand."

Richard Dixon (Chairman), Golf Union of Wales

"PhUSE is such an active community with members participating regularly in conferences and meetings. With the addition of items such as a wiki, forum and eLearning modules, the website can now reflect the active participation we have in our meetings. The support we receive on the modules has been great, with fast turn around times for the few issues during the testing phase."

Stephen Bamford (Chairman), PhUSE

"VSI-thinking have provided us with hosting, support and web design for over 12 years now. Their level of service has proven to be excellent, with their extremely knowledgable and friendly staff always going the extra mile to service our often demanding requirements. We have two websites hosted and part designed by them which have been taking our business forward over the last 12 years. We have a new site that has been fully designed and SAP B1 integrated by VSI-thinking going live in the near future which we hope will take our business another leap forward."

Chris Shorrock (Sales Manager), Up and Under Watersports and Welsh Canoe and Kayak Show 2011

"I have worked with the VSI team for over 6 years. They have a deep understanding of many areas of our business. This in-depth knowledge has allowed VSI to develop a truly innovative reporting portal for our Customer Satisfaction Programme. We have recently re-developed the website to maximise new technology and as a result we are seeing extremely fast report run times. The CSQ website is a hugely valuable tool for Thomas Cook and literally employees from all around the world login to get their results."

Sarah Milford (Research Manager), Thomas Cook Group

"We needed to clean up our database with a system that was within our budget but also flexible, and tailored to our needs. VSI pitched among others and their ideas and understanding of our business were unbeatable. They provided the exact solution we wanted and have been helpful and hands-on from day one."

Marta Wesolowska (Marketing Manager), Neilson

"Great communication and delivered a simple, clean solution to update our website. Hope to continue to work together and add extra functionality to the website in the future."

Daniel Farmer (Club Services), Golf Union of Wales

If you would like to learn more about web development work, please see our web design Cardiff page for in-depth project case studies.

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